Return & Exchange
We hope that you’ll be very satisfied when you receive your order. However, we understand that there will be those unique circumstances in which an order needs to be returned or exchanged. (Please note our Special Restrictions section for return exclusions).
Therefore we’ve streamlined our return process in order to better facilitate your refund and/or exchange. We will process refunds or exchanges according to the guidelines below.
• If you want to exchange or return a product, please email pictures of the items first. You may make an even exchange for the same identical item, or you may exchange it for a different style and pay the price difference.
• We cannot accept items that are not in original condition. The returned items must be unaltered, unworn, undamaged, and all tags and packaging must be included and attached.
Only those returned packages that include an RA number will be accepted. We have every right to refuse to sign for the package if you send it back without our authorization! Otherwise, you will be responsible for all the losses arising there from.
Prepare returned items in secure packaging, including the original order invoice with the Returns section completed.